We continue to provide routine patient care following the recommendations and guidelines from the American Dental Association and the Centers for Disease Control & Prevention. As a healthcare facility, we still have enhanced infection control protocols in place. We require that everyone continues to wear a mask in our office & encourage all of our eligible patients to be vaccinated. Get more information here.
Compliance with best practices
Our office takes compliance with both government regulations and industry best practices seriously. Below you can find some of the highlights of policies, procedures, and steps that our office takes to ensure that your visit is both safe and secure. While the information below still applies, you can find out more about our covid-19 specific response and planning here.
Commitment to inclusivity
Receiving high quality care at our office is not dependent on your race, color, national origin, primary language, religion, sex, sexual orientation, age, or disability status. Ever. Read this in legalese here.
Infection control & staff safety
Our office adheres to the Center for Disease Control's Guidelines for Infection Control in a Dental Setting as well as the best practices recommended by the American Dental Association.
Water safety & testing
Our office uses iodine filters and commercially deionized water to provide safe water for routine procedures. These filters were changed in July of 2021 and last for one year. In September of 2021 we tested our water with a third party laboratory to assure bacterial levels below the recommended limit. For surgical procedures, our office uses sterile water.
Sterilization & sterilization monitoring
Our office employs two sterilizers that are tested weekly for their ability to kill microbes by a third-party laboratory at the University of Iowa. In addition, we conduct weekly tests of our pre-sterilization cleaning equipment. All of our instruments are individually packed with sterilization indicators, and are always opened with you in the room.
Emergency medical prepardness
All of our staff are basic life support (BLS) certified and proficient in our office's emergency protocols and procedures which are modeled on the recommendations of the American Dental Association and other authorities on the subject. We underwent our annual emergency medical preparedness training in June of 2021.
HIPAA technological safeguards
Our office works with a well known, local technology consulting company to provide enterprise level protections for our computer systems. Our technology policies and procedures are modeled after the best practice recommendations of the American Dental Association. Dr. Andrew Stevenson is our designated Security Officer. We held our annual HIPAA policy & procedure review of our technological safeguards in June of 2021.
HIPAA administrative safeguards
Our office has completed and maintains a security risk assessment as required by law. Our office has strong policies and procedures in place to protect patient information, again modeled after the best practices recommended by the American Dental Association. Dr. Chad Stevenson is our designated Compliance Officer. We held our annual HIPAA policy & procedure review of our administrative safeguards in June of 2021. Read our HIPAA privacy policies, which is provided in paper format to all new patients.
Aids in communication
If you need aids in communication such as qualified signs language interpreters, written information in additional formats, qualified interpretters for other languages, or written information in another language we will provide them at no cost to you. If you need these services, please contact us ahead of your scheduled appointment. Learn more here.
Grand Dental
1005 Grand Avenue
Suite 200
West Des Moines, Iowa 50265
515-223-1062 (fax)
Monday: 8:00 - 5:00
Tuesday: 8:00 - 6:00
Wednesday: 8:00 - 5:00
Thursday: 8:00 - 5:00
Friday: 8:00 - 3:00
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Striving for world-class dentistry on Grand Avenue for over 30 years.
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2022 Chad B. Stevenson D.D.S., P.C. DBA Grand Dental
West Des Moines, Iowa Universal access Privacy