We continue to provide routine patient care following the recommendations and guidelines from the American Dental Association and the Centers for Disease Control & Prevention. As a healthcare facility, we still have enhanced infection control protocols in place. We require that everyone continues to wear a mask in our office & encourage all of our eligible patients to be vaccinated. Get more information here.

Dental emergencies

Dental emergencies happen. During normal business hours our team will do everything we can to wiggle you into our schedule. Unfortunately, emergencies are not limited to business hours. If you are a patient of the practice and experience an after hours emergency, please call the office for instructions to leave a message for the doctor on call. Please do not forget to leave your name and a callback number. Drs. Chad, Andy, & Jori try to respond to all daytime after hours calls within one hour.

Dental emergencies can be life threatening
Severe swelling, especially that involves difficulty breathing or swallowing, is a medical emergency that usually needs to be handled in an emergency department setting.

Left sided pain of the chest, arm, and, sometimes, jaw can be a sign of a heart attack, especially in females.

In case of a medical emergency, call 911 or present to a local hospital.
If your child (or you) knocked a tooth out
Find the tooth or tooth fragment and take care to handle it only by the part usually visible in the mouth, not the root. Place it in a balanced salt solution, milk will work in a pinch.

Call us and be seen, somewhere. Reimplantation of an adult tooth, when possible, is most successful when completed within one hour of the initial trauma. This sometimes means that our office is not the most timely place to be seen.
After hours medications
In accordance with federal and state law, our doctors cannot phone in prescriptions to pharmacies after hours. Likewise, we do not have any narcotics at our office.
Grand Dental
1005 Grand Avenue
Suite 200
West Des Moines, Iowa 50265
515-223-1062 (fax)
Monday: 8:00 - 5:00
Tuesday: 8:00 - 6:00
Wednesday: 8:00 - 5:00
Thursday: 8:00 - 5:00
Friday: 8:00 - 3:00
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Striving for world-class dentistry on Grand Avenue for over 30 years.
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2022 Chad B. Stevenson D.D.S., P.C. DBA Grand Dental
West Des Moines, Iowa Universal access Privacy