We continue to provide routine patient care following the recommendations and guidelines from the American Dental Association and the Centers for Disease Control & Prevention. As a healthcare facility, we still have enhanced infection control protocols in place. We require that everyone continues to wear a mask in our office & encourage all of our eligible patients to be vaccinated. Get more information here.

Covid-19 response & plan

We are open!

As a healthcare facility, we continue operating under enhanced protocols on the recommendation of both the American Dental Association and the Centers for Disease Control & Prevention. In early August, Polk County returned to a high level of community transmission, as such we have re-instituted most of the highest levels of protection that we utilized through the worst of the pandemic. We ask for your continued cooperation so that we can can protect all of our patients and our team.

What you need to know if you have an upcoming appointment

The following policies are best practices or required guidelines established by the American Dental Association, the Iowa Dental Board, and the Centers for Disease Control & Prevention. In general, we have adopted the most stringent recommendation from these groups in order to keep you safe.

If you are at increased risk of severe illness we are proceeding cautiously
Individuals at a known increased risk of severe illness (those over the age of 80, or those with systemic conditions such as type 2 diabetes, serious heart conditions, chronic kidney conditions, COPD, organ transplant, obesity, or sickle cell disease) or who may be at an increased risk of severe illness (those over the age of 65, or with asthma, cerebrovascular disease, cystic fibrosis, hypertension, immunocomprisation due to medications or illness, neurologic conditions, liver disease, pregnancy, pulmonary fibrosis, smokers, and type 1 diabetics) are being individually assessed by our team before scheduling. When possible, these individuals will be scheduled first thing in the morning.

Please know that if you are experiencing pain or a problem we will see you or make arrangements for you to be seen in a safe manner.

You will be screened in the 72 hours leading up to your appointment
Guidelines require that we question you by phone or text message about your potential for illness or exposure to illness prior to your appointment.
You will be asked to bring a mask
All patients and staff are required to wear a mask while in the office. In healthcare settings, CDC guidelines still recommend masks for all individuals regardless of vacination status. If you do not have one we will be happy to provide one to you.
You will be asked to come alone
We are currently minimizing visitors in our office such as children, significant others, or friends. Parents of minors receiving treatment are allowed.

What we are doing to keep patients & staff safe

We are screening our whole team daily
Our staff are performing daily health self-screenings.
All team members who elected to be vaccinated have undergone the full series of vacination. We encourage all of our patients to receive any of the available Covid vaccines.
Every employee is wearing a mask
While the type of mask will change based upon the procedure or where they are in the office, our staff wear masks the entire time that they are in the office.
We are using additional PPE
All of our clinical staff are wearing isolation gowns which are changed after every aerosol generating procedure. Additionally, we are wearing faceshields, surgical head coverings, and N95/KN95 masks for procedures involving aerosols.
We have HEPA air filters in all of our operatories
The air from all of our operatories is being passed through H13 HEPA air filters to minimize aerosols and droplets in the air.
We have instituted additional engineering controls
In general, the entire office is baren to decrease risk of transmission and aid in disinfection. We have removed half of the chairs from our waiting room along with all magazines, books, toys, sample products, and pamphlets.
We are cleaning non-clinical common touch surfaces multiple times each day
Our team is cleaning the areas commonly touched by all, such as doorknobs, waiting room chairs, pens, and clipboards, throughout the day.
We are minimizing the creation and spread of aerosols
Our office is altering as many techniques as possible to minimize the creation and spread of aerosols.
We are moving more forms digital
We will be increasingly asking you to complete forms prior to your arrival. This will allow you to touch fewer surfaces in the office and save you time.
This page was last updated on December 8, 2021 by A. Stevenson D.D.S.
We have open sourced our re-opening documents for other dental professionals, they can be found here.
Grand Dental
1005 Grand Avenue
Suite 200
West Des Moines, Iowa 50265
515-223-1062 (fax)
Monday: 8:00 - 5:00
Tuesday: 8:00 - 6:00
Wednesday: 8:00 - 5:00
Thursday: 8:00 - 5:00
Friday: 8:00 - 3:00
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Striving for world-class dentistry on Grand Avenue for over 30 years.
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2022 Chad B. Stevenson D.D.S., P.C. DBA Grand Dental
West Des Moines, Iowa Universal access Privacy